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FAQ > RETURNS > WHAT IS THE RETURN PROCESS?

WHAT IS THE RETURN PROCESS?

If you decide your Chiromatic products are not right for you and your family within 100 nights, we will do our best to make sure that the process is as pain-free as possible. For the mattress, our Customer Service team will work with you to arrange a pickup via a local church, charity, or recycler, and we will refund you in full 1-3 business days after pickup. For the pillows and accessories, visit our return center to print a shipping label and drop the box off at UPS. Once we've received the items, we will process a refund that can take about two weeks to process back into your account.

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